Assistant Community Director
4 days ago
**About Hilltop Residential**
Hilltop Residential is a leading real estate investment company that prides itself on delivering exceptional experiences to its customers and investors. As a fast-growing company, we prioritize our employees' growth and well-being, earning us recognition as a Great Place to Work and a Top Workplace by the Houston Chronicle.
**Our Culture**
We foster a vibrant culture that values teamwork, innovation, and customer satisfaction. Our team members are passionate about creating unforgettable experiences for our residents and employees alike.
**Job Summary**
We are seeking an experienced Assistant Community Director to join our team. As a key member of our operations team, you will be responsible for addressing resident concerns, leading rent collection efforts, and assisting in managing the property's budget.
**Key Responsibilities**
- Address resident concerns in a friendly and professional manner.
- Lead rent collection efforts, including lease termination and legal action if necessary.
- Assist in managing the property's budget by making sound fiscal decisions.
- Inspect apartments during move-in and move-out, and walk apartments and the community as needed.
- Fill the role of acting Property Manager when the Property Manager is absent.
**Requirements**
- A minimum of 1-year experience as an Assistant Property Manager at an apartment community.
- OneSite experience is required.
- Conventional Multifamily experience is required.
- Attendance and punctuality are essential for success in this position.
- Ability to meet and exceed sales and customer service objectives.
- Exceptional customer service/leasing skills are required.
- Must have a friendly, outgoing personality.
- Bookkeeping experience is preferred.
- Ability to work a varied schedule, including weekends and holidays as required.
- Must be reliable and able to take charge in the absence of the manager.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong written and verbal communication skills.
- Valid driver's license and/or access to reliable transportation.
**Equal Employment Opportunity**
Hilltop Residential is an equal opportunity employer and welcomes applications from diverse candidates. We evaluate applicants based on job qualifications, not on protected characteristics such as race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital or domestic partner status, citizenship, or any other status or characteristic covered by federal, state, or local law.
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