Business Development Representative
7 days ago
Job Summary:
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our clients.
Brown & Brown Insurance's Employee Benefits Division is seeking an exceptional individual with proven discipline and commitment to join our team as a Business Development Representative.
We offer cost-effective benefit packages for employers and their employees, including medical, dental, vision, life, disability, HSA's, FSA's, STD, LTD, and more.
Key Responsibilities:
- Proactively manage and anticipate the day-to-day needs of clients through regular communication and in-person visits.
- Establish a Client Service Plan with each client based on mutual goals and objectives and maintain a monthly progress report for management review.
- Maintain a client renewal calendar and proactively manage the timeline for renewal activity, presentation, and plan implementation as set by company policy and vendor deadlines.
- Develop and maintain solid relationships with vendors, carriers, and teammates.
- Manage implementation of all carrier or plan changes, including verifying plan benefits sold, rates, proper paperwork submission, and coverage verification.
- Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training.
- Work with clients and teammates to resolve all service issues through to completion and document all client contact and inquiries.
- Review and analyze policies, benefit summaries, SPD's, forms, and rates for accuracy.
- Work with producers and marketing reps to develop renewal proposals, including creating and comparing spreadsheets.
- Oversee coordination of client service initiatives, including online enrollment systems, health fairs, wellness initiatives, website tools, member surveys, open enrollment materials, and meeting schedules.
Requirements:
- Proven discipline and commitment to delivering exceptional client service.
- Ability to develop and maintain solid relationships with vendors, carriers, and teammates.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Knowledge of employee benefits and insurance industry.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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