Patient Service Representative
6 days ago
Job Summary
- About the Role
- The Patient Service Representative will provide exceptional customer service to patients and families, ensuring a positive experience in our medical office.
- Key Responsibilities
- Greet patients in a friendly and courteous manner, answering questions and addressing concerns.
- Schedule appointments and manage patient flow to ensure efficient use of time.
- Collect, verify, and enter patient data, maintaining confidentiality and adhering to federal, state, and MaineHealth policies.
- Perform general office duties, including answering phones, responding to emails, and maintaining a clean and organized workspace.
- Requirements
- High school graduate or equivalent preferred.
- Previous office experience, particularly in a medical setting, is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- Strong computer skills and ability to learn new software applications.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- What We Offer
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package, including paid time off and professional development opportunities.
- The chance to work with a talented and dedicated team of healthcare professionals who are passionate about delivering exceptional patient care.
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