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Patient Services Coordinator

2 months ago


Portland, Maine, United States Maine Medical Center Full time

Job Summary

The Patient Services Representative will provide exceptional patient care and support to patients and families at Maine Medical Center. This role will be responsible for greeting patients in a friendly and courteous manner, answering telephones, scheduling appointments, and performing other general office duties as assigned.

Key Responsibilities

  • Collect, verify, enter, and monitor patient data while maintaining confidentiality and adhering to federal, state, and MaineHealth policies.
  • Provide excellent communication and interpersonal skills to patients, families, and healthcare team members.
  • Utilize strong computer skills and knowledge of office equipment to efficiently manage patient data and perform administrative tasks.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

Requirements

  • High school graduate or equivalent preferred.
  • Previous office experience with medical office experience helpful.
  • Strong computer skills and knowledge of office equipment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and adhere to federal, state, and MaineHealth policies.

About Maine Medical Center

Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. As a leading healthcare provider in Maine, we offer a dynamic and supportive work environment that values our employees' growth and well-being. We are committed to delivering exceptional patient care and making a positive impact in our community.