IT Systems Specialist

1 week ago


Glendale, California, United States IT Support Guys Full time
Job Overview

IT Support Guys is a prominent provider in the cloud-first cybersecurity sector, focusing on zero trust frameworks and safeguarding against contemporary threats, whether in-office or remote. We utilize advanced technologies such as Intune, Windows, and Microsoft 365 to implement security and optimization protocols for devices, ensuring a modern desktop experience for our clientele. We are currently in search of a skilled and proactive Systems Administrator.

Key Responsibilities:

  • Diagnose and resolve cloud, network, and system challenges while overseeing active cloud, network, and server infrastructure.
  • Conduct routine preventative maintenance on hardware and enforce security protocols to avert system disruptions or breaches.
  • Implement sensitive data backup and recovery processes, and design, deploy, and support technologies related to Microsoft, Apple, and Linux.
  • Participate in the design, deployment, and support of remote access solutions, including VPN, remote desktop services, and VDI.
  • Maintain precise documentation of all technical procedures and ticketing notes.

Qualifications:

The successful candidate will possess 3-5 years of experience in system administration or a comparable field. A strong working knowledge of cloud collaboration environments, particularly Microsoft 365 and Google Workspace, is essential. Proficiency in virtualization technologies such as Hyper-V, VMware, or similar platforms is required. Familiarity with UTM appliances and their security functionalities in a small business context, including knowledge of SonicWall, Fortinet, or Meraki, is also necessary. Experience with scripting, automation, orchestration, and configuration management tools is vital. Exceptional troubleshooting and analytical skills are a must.

Employment Type: Full-time

Compensation: $85,000.00 to $100,000.00 annually

Benefits Package:

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan for future financial planning.
  • Unlimited vacation and sick leave.
  • Access to an Employee Assistance Program for personal well-being.
  • Parental leave and professional development support.
  • Referral program to recognize contributions in talent acquisition.

Work Schedule: This position requires in-office attendance, with a schedule from Monday to Friday, 9:00 AM PT to 6:00 PM PT.

Additional Compensation: Opportunities for bonuses and salary increases are available.


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