Bilingual Operations Administrative Coordinator

2 weeks ago


Wilmington, Delaware, United States ELITE BUILDING SERVICES Full time
Position Overview

Title: Bilingual Spanish/English Operations Administrative Support

Location: Wilmington, DE

Employment Status: Full-time

Benefits: Eligible for benefits

The Operations Administrative Support role is crucial for the enhancement of the Operations Department. This position plays a key role in assisting Operations Managers to effectively communicate with field personnel and address client requirements, particularly in areas such as scheduling and staffing.

Key Responsibilities:
  • Provide administrative support to the Operations department by liaising with Operations Managers and field staff to fulfill various operational needs.
  • Assist in recruitment initiatives as necessary.
  • Review and approve employee timecards for select major company accounts.
  • Facilitate site supply orders as required.
  • Support new employees during the onboarding process.
  • Handle a significant volume of inbound and outbound calls efficiently.
Qualifications and Skills:
  • Fluency in both written and spoken English and Spanish.
  • Ability to work independently as well as collaboratively within a team.
  • Capability to thrive in a fast-paced work environment.
  • Strong multitasking skills.
  • Excellent organizational abilities, attention to detail, and effective verbal and written communication skills.
  • Leadership and sales skills are advantageous.
  • Experience in a multi-state, mid-to-large size organization (approximately 500 employees) is preferred.
  • Proficiency in basic computer applications, particularly the Microsoft Office suite.
  • Familiarity with union operations is a plus.
  • Experience in the commercial cleaning sector is beneficial.
Job Type:

Full-time

Compensation:

$25.00 per hour

Benefits Include:
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 401K
  • PTO (Tiered by Tenure)
  • Paid Holidays
Schedule:

Monday to Friday, 8:30 AM – 5:00 PM

Education Requirements:

High school diploma or equivalent (Required)

Experience Requirements:

Minimum of 5 years in customer service (Required)

Relocation:

Must be willing to relocate to Wilmington, DE 19803 before starting work.

Work Location:

In-person



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