Community Connections Service Case Coordinator
2 weeks ago
Position Overview:
This full-time role is integral to the Community Connections Service (CCS) team, situated within the Reentry and Transition Services Department.
The CCS team comprises professionals who provide assistance to individuals recently incarcerated, helping them navigate benefits applications such as Medicaid and securing necessary consents for legal and community support.
This position operates within a correctional facility and is focused on delivering direct services.
Key Responsibilities:
- Welcome individuals newly entering the correctional system.
- Facilitate the acquisition of voluntary consents from patients (e.g., HIPAA).
- Digitally scan and upload documentation to patient records in the electronic health system.
- Navigate through jail-based clinics and housing areas to provide necessary services.
- Undertake additional tasks and projects as directed by leadership.
Preferred Qualifications:
- Ability to independently manage tasks.
- Strong interpersonal and communication abilities.
- Basic proficiency in computer usage.
- Comfort in engaging with patients in a correctional environment.
- Familiarity with the criminal justice and social service systems.
- Understanding of benefit entitlements, especially Medicaid.
Minimum Requirements:
- A high school diploma or its equivalent and four (4) years of relevant experience providing direct counseling, guidance, crisis intervention, or referral services for inmates or similar populations; or
- Education and experience equivalent to the above, where thirty (30) semester credits from an accredited institution may substitute for one (1) year of required experience.
All candidates must possess a high school diploma or its equivalent and at least one (1) year of relevant experience as outlined above.
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