Event Guest Services Representative

2 weeks ago


Des Moines, Iowa, United States Oak View Group Full time
Welcome to Oak View Group

Are you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.

Key Responsibilities:
  • Deliver exceptional service to all attendees
  • Verify tickets and assist with seating arrangements
  • Provide guidance and support throughout the venue
  • Ensure a secure environment by enforcing access regulations
  • React promptly to emergencies to maintain guest safety
  • Support event logistics and distribute necessary materials
  • Follow event protocols and safety measures
  • Work collaboratively with fellow staff and supervisors
Required Qualifications:
  • High school diploma or equivalent
  • Strong customer service skills
  • Effective communication skills
  • Able to thrive in a dynamic environment
  • Availability for flexible scheduling, including weekends and holidays

If you possess a positive attitude and a commitment to providing exceptional guest service, we encourage you to consider this opportunity to contribute to memorable experiences at the Iowa Events Center.



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