Event Service Attendant

2 weeks ago


Des Moines, Iowa, United States StepStone Hospitality Inc. Full time
Job Overview

As a Banquet Server at StepStone Hospitality Inc., you will play a crucial role in delivering exceptional service during events. Your responsibilities will include:

  • Preparation: Create all dressings and cold sauces to ensure a delightful dining experience.
  • Guest Service: Monitor the area continuously to guarantee quality service and guest comfort.
  • Menu Knowledge: Maintain a thorough understanding of all menu items, specials, beverages, and wines.
  • Service Standards: Serve all items using the appropriate china, glassware, silverware, garnishes, and condiments.
  • Team Support: Assist fellow servers and setup personnel as needed.
  • Feedback Relay: Promptly communicate all guest feedback to management.
  • Health Standards: Uphold health and sanitation standards at all times.
  • Alcohol Service: Adhere to safe serving regulations when handling alcoholic beverages.
  • Table Setup: Help in setting tables with linens and maintaining high presentation standards.
  • Event Breakdown: Assist in dismantling events and cleaning the venue post-functions.

Equal Opportunity Employer: We value diversity and are committed to creating an inclusive environment for all employees.

Qualifications
  • Ability to lift a minimum of 50 pounds.
  • Physical capabilities including pushing, bending, stooping, and manual dexterity.
  • Effective communication skills including hearing, writing, and typing.
  • Knowledge of hotel departments and functions is essential.
  • Familiarity with applicable health, safety, and legal regulations.
  • A high school diploma along with relevant training and experience is preferred.
  • CPR and first aid training is advantageous.
  • Additional language skills are a plus.

Other duties may be assigned as necessary.



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