Guest Services Representative
2 weeks ago
Hospitality - Hotel, Customer Service, Sales
Position: Front Desk Agent
Company: Hotel Resource
Category: Hospitality - Hotel, Customer Service, Sales
Employment Type: Full-Time
Overview:
We are seeking a friendly and professional Front Desk Agent who is dedicated to delivering exceptional customer service and enhancing the guest experience. The ideal candidate will possess strong communication and interpersonal skills, along with the ability to engage effectively with both internal and external customers.
Key Responsibilities:
- Welcome and register guests upon arrival.
- Handle reservations and provide outstanding service throughout the guest's stay.
- Process guest check-outs and manage billing inquiries.
- Maintain a professional demeanor and appearance at all times.
Qualifications:
- High school diploma or GED is required.
- Previous experience in hospitality is preferred.
- Proficient in using computer systems for data entry and information retrieval.
- Ability to communicate effectively and provide assistance with patience and tact.
Benefits:
Compensation begins at $12/hour, with benefits including:
- Medical, Dental, and Vision Insurance
- Paid Time Off
- 401K Plan
- Employee Discounts on Hotel Stays
At Hotel Resource, we strive to create a welcoming environment where guests can thrive and enjoy their stay. Join us in providing memorable experiences for our guests.
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