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Event Service Attendant

2 months ago

Des Moines, Iowa, United States StepStone Hospitality Inc. Full time
Job Overview

As a Dining Event Associate, you will play a crucial role in ensuring exceptional service during various events. Your responsibilities will include:

  • Preparation: Create all dressings and cold sauces to enhance the dining experience.
  • Guest Service: Continuously monitor the area to guarantee quality service and guest comfort.
  • Menu Knowledge: Possess a thorough understanding of all menu items, specials, beverages, and wines.
  • Service Standards: Serve all items using the appropriate china, glassware, silverware, garnishes, and condiments.
  • Team Support: Assist fellow servers and set up housepersons as needed.
  • Feedback Relay: Promptly communicate all guest feedback to management.
  • Health Standards: Uphold health and sanitation standards consistently.
  • Alcohol Service: Adhere to safe serve regulations when serving alcoholic beverages.
  • Table Setup: Help in setting tables with linens and basic silverware, ensuring a high standard of presentation.
  • Event Breakdown: Assist in dismantling events and cleaning spaces post-functions.

Equal Opportunity Employer: We value diversity and inclusion in our workplace.

Qualifications
  • Ability to lift a minimum of 50 pounds.
  • Skills in pushing, bending, stooping, and manual dexterity.
  • Competence in hearing, writing, and typing.
  • Minimum pulling capacity of 50 pounds.
  • Willingness to take on additional duties as assigned.
  • Comprehensive knowledge of hotel departments and functions is essential.
  • Familiarity with applicable federal, state, and local health, safety, and legal regulations.
  • A high school diploma along with relevant training and experience is preferred.
  • CPR and first aid training is a plus.
  • Additional language skills are advantageous.