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Event Guest Services Representative

2 months ago

Des Moines, Iowa, United States Oak View Group Full time
Welcome to Oak View Group

Are you detail-oriented with a strong commitment to delivering outstanding guest experiences? We are seeking a dedicated Guest Services Representative to enhance our operations at the Iowa Events Center. In this role, you will be instrumental in ensuring the comfort and safety of attendees during various events.

Key Responsibilities:
  • Deliver exceptional service to all visitors
  • Verify tickets and assist guests with their seating arrangements
  • Provide direction and support throughout the venue
  • Ensure a secure atmosphere by enforcing access regulations
  • React promptly to emergencies and prioritize guest safety
  • Support event logistics and distribute necessary materials
  • Follow established event protocols and safety measures
  • Work collaboratively with fellow staff and supervisors
Required Qualifications:
  • Completion of high school or equivalent
  • Outstanding customer service capabilities
  • Effective communication skills
  • Able to thrive in a dynamic, fast-paced setting
  • Availability to work flexible hours, including weekends and holidays

If you possess a collaborative spirit and a commitment to superior guest service, we invite you to consider this opportunity to contribute to memorable events at the Iowa Events Center.