Inbound Customer Support Expert

2 days ago


Wichita, Kansas, United States MCI Military Recruitment Full time
Job Responsibilities

The Inbound Customer Support Expert will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.

Key Responsibilities:

  • Handle inbound customer inquiries in a timely and professional manner.
  • Provide accurate and helpful solutions to customer issues.
  • Work collaboratively with cross-functional teams to resolve complex customer concerns.
  • Maintain up-to-date knowledge of company products and services.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Bachelor's degree in a related field preferred.

Estimated Salary: $45,000 - $65,000 per year, depending on experience and qualifications.



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