Customer Service Expert

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time

**About Mass Markets**

We are a dynamic company that offers exciting opportunities for career growth. As a Customer Service Representative, you'll be the face of our brand, providing exceptional service to our customers.

**Job Summary**

This role is ideal for someone who enjoys problem-solving and working in a fast-paced environment. You will handle inbound and outbound contacts, ensuring timely and professional communication with customers.

**Responsibilities**

• Handle customer inquiries and resolve issues in a courteous and efficient manner.

• Research systems to find missing information as needed.

• Collaborate with other departments to resolve complex issues.

• Accurately document and process customer claims in appropriate systems.

**Requirements**

To be successful in this role, you should have excellent communication skills, a strong work ethic, and the ability to multitask. We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience.



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