Inbound Call Center Agent
2 days ago
We are seeking a skilled and motivated Inbound Call Center Agent to join our team As a Customer Service Representative, you will be responsible for providing top-notch support to our clients' customers via phone, email, or chat. Your primary goal will be to resolve issues efficiently, ensure customer satisfaction, and promote our clients' products or services.
Your daily tasks will include:
- Handling inbound calls, emails, or chats from customers
- Resolving customer complaints and concerns in a timely and professional manner
- Providing product information, features, and benefits to customers
- Upselling and cross-selling relevant products or services
- Documenting customer interactions and updating records as needed
To succeed in this role, you should have:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment with multiple priorities
- Availability to work varied shifts, including evenings and weekends
We offer a competitive salary of $55,000 - $75,000 per year, depending on experience. Additionally, you will enjoy:
- A comprehensive benefits package, including medical, dental, and vision coverage
- Paid time off and holidays
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeInbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...
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Inbound Call Center Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleMCI Careers is dedicated to providing outstanding customer service, and we're looking for talented individuals to join our team as Call Center Agents. In this exciting role, you'll have the opportunity to develop new skills, build relationships with customers, and contribute to the success of our organization.Key Responsibilities:Handle inbound...
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Inbound Call Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeEstimated Salary: $45,000 - $60,000 per yearWe offer a competitive salary and benefits package to our employees. As a Contact Center Professional, you will be responsible for handling inbound and outbound contacts in a courteous and professional manner.
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Contact Center Agent
2 days ago
Wichita, Kansas, United States Mass Markets Full timeContact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...
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Inbound Call Center Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timeKey ResponsibilitiesHandle inbound calls in a courteous and professional mannerEnsure first call resolution through effective problem-solving and communication skillsResearch systems to find missing information as applicableCoordinate with other departments to resolve issues when neededThe estimated salary for this position is $45,000 - $55,000 per year,...
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Inbound Sales Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJoin Our TeamMCI Careers is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.The ideal candidate will possess excellent communication skills, a positive attitude,...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJob DescriptionThis is an exciting opportunity to join MCI Careers as a Call Center Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.ResponsibilitiesRespond to customer calls, emails, and chats in a courteous and efficient mannerResolve customer complaints and concerns in a...
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Inbound Call Handler
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description">We're seeking a skilled Inbound Call Handler to join our team at Mass Markets. As a customer-facing representative, you'll be responsible for handling inbound calls in a professional, courteous, and timely manner.">Responsibilities">">Provide exceptional customer service through clear and concise communication.">Address customer inquiries...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJoin Our Team as a Call Center Agent - Sales and Support!MCI Careers is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and selling products and services over the phone.Key Responsibilities:Respond to customer inquiries in a timely and professional...
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Call Center Resolution Agent
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description: As a Customer Service Representative at Mass Markets, you will play a critical role in delivering exceptional customer experiences. Your primary responsibilities will include handling inbound and outbound contacts, resolving customer complaints, and collaborating with other departments to ensure customer satisfaction.Key Performance...
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Call Center Expert
3 days ago
Wichita, Kansas, United States Mass Markets Full timeWe offer a competitive salary range of $40,000 - $60,000 per year, depending on experience.A comprehensive benefits package, including medical, dental, and vision coverage.Ongoing training and development opportunities to enhance your skills and career progression.Job Description: As a Call Center Representative, you will handle inbound and outbound contacts...
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Call Center Specialist II
2 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout the RoleWe are seeking a talented Contact Center Representative II to join our MCI Careers team. As a Contact Center Representative, you will be responsible for providing exceptional customer service through inbound and outbound calls.The successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a...
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Call Center Representative
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the OpportunityMCI Military Recruitment is seeking a highly motivated Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, resolving customer issues, and providing exceptional customer experiences.Key Skills and QualificationsExcellent communication and...
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Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJob DescriptionThis position supports customer service, technical support, and sales interactions. It requires interacting with hundreds of customers each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.Main Responsibilities:Handle Inbound Contacts: Respond to customer inquiries and resolve...
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Call Center Expert
2 days ago
Wichita, Kansas, United States Caliber Sourcing Full timeCALIBER SOURCING IS HIRING A CALL CENTER EXPERT IN WICHITA, KS.Job SummaryWe are seeking a highly skilled and customer-focused Call Center Expert to join our team in Wichita, KS. As a Call Center Expert, you will be responsible for providing exceptional customer service and resolving technical issues for our customers.Main Responsibilities:Work in an...
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Call Center Expert
3 days ago
Wichita, Kansas, United States Mass Markets Full timeAbout the RoleMass Markets is seeking a skilled Call Center Expert to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution, and collaborating with other departments to resolve customer issues.Key ResponsibilitiesHandle customer inquiries via phone,...
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Call Center Support Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timeWe are seeking a highly motivated and results-driven individual to join our team as a Contact Center Representative. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats in a courteous and professional...
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Call Center Associate
4 days ago
Wichita, Kansas, United States Mass Markets Full timeAs a Call Center Representative at Mass Markets, you will play a vital role in providing exceptional customer experiences. Your primary responsibility will be to handle inbound and outbound contacts in a courteous and professional manner.Your Key Responsibilities:Answer and respond to customer inquiries in a timely and efficient mannerResolve customer...
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Contact Center Specialist
3 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob Overview:We're seeking an entry-level Call Center Agent to join our team at MCI. As a Call Center Agent, you will be responsible for handling customer inquiries and resolving issues through inbound and outbound calls.This is an excellent opportunity for individuals who are eager to learn and grow in a dynamic environment. Our ideal candidate will be a...