Customer Service Expert
2 days ago
We are seeking a Customer Service Expert to support inbound projects for various clients. In this role, you will troubleshoot technical issues, build strong relationships with customers, and identify opportunities to upsell new products and services.
Compensation and BenefitsThe estimated starting compensation for this position is $45,000 per year, commensurate with experience. We offer a range of benefits, including medical, dental, and vision coverage options, paid time-off, and regular raises based on performance.
About the Job- Provide exceptional customer service and resolve customer issues in a timely and professional manner
- Utilize systems and technology to complete account management tasks
- Document and process customer claims accurately
- Follow all required scripts, policies, and procedures
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data-entry utilizing a computer
- The ability to read and speak English fluently
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- Advancement opportunities for high performers
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