Inbound Call Center Agent

3 days ago


Wichita, Kansas, United States Mass Markets Full time

Job Summary

We are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.

About the Role

The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply

Key Responsibilities:

  • Respond to inbound calls, resolving customer complaints and issues in a professional manner
  • Escalate complex customer concerns to internal teams for resolution
  • Maintain accurate records of customer interactions

What We Offer

We offer a competitive salary range of $38,000 - $48,000 per year, a comprehensive benefits package, and opportunities for career growth and development.



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