Client Services Representative
1 week ago
Become a part of our dynamic team
Position Overview:
JP Management Services, LLC, a franchisee of Planet Fitness operating in west Michigan, is seeking a dedicated Customer Care Associate to deliver outstanding service to our members, guests, and potential members.
Key Responsibilities:
- Welcome and assist members and visitors
- Process member check-ins
- Handle incoming calls and respond to inquiries
- Update and maintain member records
- Ensure cleanliness of the facility
- Safeguard member privacy
Required Qualifications:
- High School diploma or GED is mandatory
- Experience in customer service is advantageous
- Familiarity with basic computer applications
- Enthusiasm for health and fitness
- Positive and energetic personality
- Excellent customer service and problem-solving abilities
Compensation and Perks:
- Starting pay of $12/hour with additional shift incentives
- Benefits package includes 401K, paid time off, and health, vision, and dental coverage
- Complimentary gym membership
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