Client Support Representative
1 week ago
Position Overview:
As a Customer Services Specialist at AlienVault, you will play a crucial role in delivering exceptional service to our clients.
- Are you seeking a workplace that recognizes your potential? A position with AlienVault as a Customer Services Specialist offers you the opportunity to grow and develop through comprehensive training and diverse career paths.
Key Responsibilities:
As a Customer Services Specialist, your duties will include:
- Connecting, maintaining, and repairing services for our clients
- Analyzing and interpreting technical diagrams and schematics
- Performing splicing and ensuring waterproofing of connections
- Conducting repairs and maintenance on external facilities
- Working outdoors in various weather conditions
Qualifications:
To be successful in this role, candidates must possess:
- A valid state driver's license
- A clean driving record
- The ability to meet a weight limit of 300lbs for safety reasons
- Proficiency in distinguishing between different wire and cable colors
- The capability to lift and transport items weighing up to 100lbs
- Successful completion of pre-employment assessments, including the Technical/Mechanical Test III (TMTIII)
We are committed to providing equal employment opportunities to all individuals, regardless of their background or personal characteristics. AlienVault also ensures reasonable accommodations for qualified candidates with disabilities.
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