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Sales and Service Representative

2 months ago

Grand Rapids, Michigan, United States Leitz Tooling Systems LP Full time

Job Summary:

Leitz Tooling Systems LP is seeking a highly motivated and results-driven Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for maximizing sales, customer satisfaction, and supporting other sales members to ensure sales are maximized.

Key Responsibilities:

  • Actively engage in the generation of additional sales and service while performing daily sales and service routes within designated territory.
  • Develop new customers and maximize potential business with existing customers by promoting tooling and servicing of tools.
  • Promote special programs and sales promotions to customers and provide excellent customer service.
  • Support and train new sales members as required and assist in developing long-range growth forecasts, strategies, and business plans.
  • Participate in beneficial association functions and maintain relations with associated industry suppliers.
  • Report current competitive activities and assist in developing marketing solutions and strategies.
  • Maintain a current and accurate database of daily, weekly, and monthly activities and process necessary paperwork using required company systems.
  • Communicate effectively with customers and sales personnel and operate delivery vehicle in a safe, courteous, and efficient manner.

Requirements:

  • Candidate must have a customer/client focus, personal effectiveness/credibility, and ethical conduct.
  • Thoroughness, communication skills, professional attitude, and positively promoting teamwork and open communication are essential.
  • Understanding of geographical locations and ability to use navigation devices and apps is required.
  • Ability to learn and develop a good understanding of company products and services in order to meet customer needs.
  • Valid Driver's License and an acceptable driving record is mandatory.
  • Education: High school diploma or equivalent and Bachelor's degree or equivalent experience.
  • Experience: At least two years of field sales, service, or technical support experience.