Service Support Representative

2 weeks ago


Grand Rapids, Michigan, United States Culligan Kaat's Water Conditioning Full time
Culligan Kaat's Water Conditioning

Grand Rapids, MI

PART-TIME CUSTOMER SERVICE REPRESENTATIVE

Culligan, a leader in the water treatment industry, is seeking a skilled part-time Customer Service Representative for our Grand Rapids, MI office.

KEY RESPONSIBILITIES:
  • Utilize effective and courteous communication skills to engage with past, current, and prospective customers, assisting them with inquiries and directing leads to our sales and marketing teams.
  • Assist walk-in customers with product purchases, managing various payment methods including checks, credit cards, and cash.
  • Perform administrative tasks such as filing, billing, and managing incoming and outgoing mail and faxes.
  • Provide general customer service support to enhance client satisfaction.
QUALIFICATIONS:
  • High School Diploma or equivalent (GED).
  • Exhibit a friendly and welcoming demeanor when interacting with customers.
  • 1-2 years of experience in an office setting.
  • Proficient in using standard office equipment, including computers, fax machines, and telephones.
  • Demonstrate strong organizational abilities and the capacity to handle multiple tasks simultaneously.


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