Service Support Representative
2 weeks ago
Grand Rapids, MI
PART-TIME CUSTOMER SERVICE REPRESENTATIVE
Culligan, a leader in the water treatment industry, is seeking a skilled part-time Customer Service Representative for our Grand Rapids, MI office.
KEY RESPONSIBILITIES:
- Utilize effective and courteous communication skills to engage with past, current, and prospective customers, assisting them with inquiries and directing leads to our sales and marketing teams.
- Assist walk-in customers with product purchases, managing various payment methods including checks, credit cards, and cash.
- Perform administrative tasks such as filing, billing, and managing incoming and outgoing mail and faxes.
- Provide general customer service support to enhance client satisfaction.
- High School Diploma or equivalent (GED).
- Exhibit a friendly and welcoming demeanor when interacting with customers.
- 1-2 years of experience in an office setting.
- Proficient in using standard office equipment, including computers, fax machines, and telephones.
- Demonstrate strong organizational abilities and the capacity to handle multiple tasks simultaneously.
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