Customer Service Representative

5 days ago


Grand Rapids, Michigan, United States The Watchmaker Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at The Watchmaker.

Key Responsibilities:

  • Provide exceptional customer service to clients in a fast-paced retail environment.
  • Assist customers in finding the perfect timepiece to meet their needs and preferences.
  • Process sales transactions and maintain a high level of accuracy with cash handling and inventory management.
  • Stay up-to-date on product knowledge and features to effectively communicate with customers.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic math skills and accuracy with cash handling.
  • Availability to work a minimum of 4 days per week, 6-7 hours per day.

What We Offer:

  • A competitive hourly wage and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Ongoing training and development to enhance your skills and knowledge.


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