Client Support Specialist
2 weeks ago
Company Overview
Hartland Lubricants & Chemicals is a family-owned distributor of lubricants and chemicals, established in 1960. We pride ourselves on our strong relationships with a diverse range of clients, including automotive, commercial, and industrial sectors across the upper Midwest. Our team is the cornerstone of our success, and we foster an entrepreneurial culture that values diverse backgrounds and experiences. We believe in empowering our employees to contribute to our growth and innovation.
Position Summary
As a Customer Service Representative, you will collaborate with our Sales team to provide exceptional support to our clients. Your responsibilities will include managing incoming calls, processing orders, addressing inquiries, and offering general assistance.
Key Responsibilities
- Operate a multi-line phone system efficiently.
- Utilize various software applications, including Microsoft Office, to assist in daily tasks.
- Perform additional administrative duties as required.
Qualifications
- Demonstrated experience in customer service.
- Proficiency in Microsoft Office applications.
- Strong problem-solving abilities and multitasking skills.
- Capability to thrive in a fast-paced work environment.
Benefits
We offer competitive compensation and a comprehensive benefits package, including:
- Medical benefits with options for traditional PPO plans or high deductible health plans.
- Dental coverage, including orthodontic services for children.
- Dependent care Flexible Spending Account (FSA).
- Retirement plan with pre-tax and Roth 401(k) contributions, along with employer profit sharing.
- Group term Life and Accidental Death and Dismemberment (AD&D) insurance.
- Disability insurance, including paid sick leave and both short-term and long-term disability coverage.
- Paid vacation and holidays.
We are an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.
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