Overnight Financial Coordinator

2 weeks ago

Syracuse, New York, United States Crescent Services Full time
COMPANY OVERVIEW:
Crescent Services is dedicated to providing exceptional hospitality experiences. We value our team members and offer a range of benefits to enhance their work-life balance.

POSITION SUMMARY:
The Night Auditor is responsible for ensuring the accuracy of financial transactions and maintaining the integrity of the hotel’s financial records during the overnight shift. This role involves balancing daily revenue from various departments, preparing reports, and ensuring smooth operations for the next day.

KEY RESPONSIBILITIES:
  • Conduct daily audits of restaurant and bar revenues, ensuring accurate reporting of sales, tips, and settlements.
  • Generate and review audit reports from the front office and Point of Service systems.
  • Address any discrepancies and troubleshoot computer-related issues as they arise.
  • Input financial data into the front office system to produce essential reports, including the Guest Ledger Summary and Daily Restaurant Summary.
  • Ensure all revenue and settlement accounts are balanced at the end of each night, maintaining organized records for future reference.
  • Adhere to attendance policies and maintain availability for scheduled shifts.
  • Perform additional duties as assigned to support hotel operations.

QUALIFICATIONS:
The ideal candidate will possess:
  • Strong communication skills in English.
  • A proactive and positive attitude with the ability to work well under pressure.
  • A professional demeanor and appearance at all times.
  • The ability to collaborate effectively with team members and assist colleagues as needed.
  • Basic math skills and proficiency in making accurate calculations.
  • Strong problem-solving abilities and a friendly approach to guest interactions.
  • Competence in using a moderately complex computer system for data entry and reporting.

PERFORMANCE EXPECTATIONS:
Customer Engagement:
Providing outstanding service to our guests is paramount. Every team member is a representative of Crescent Services, and maintaining professionalism and courtesy is essential in all interactions.

Work Ethic:
To foster a positive environment for both guests and associates, it is important to uphold high standards in work practices, appearance, and punctuality. Adaptability and a willingness to learn are key attributes for success in this role.

Safety Protocols:
The safety of our guests and staff is a top priority. All associates must follow hotel security policies, particularly regarding key management and reporting safety concerns. Crescent Services is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

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