Front Desk Representative

4 days ago


San Antonio, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott San Antonio Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a seamless check-in and check-out experience.

Key Responsibilities
  • Greets and checks in guests in a timely and efficient manner, using computerized systems to ensure accuracy and guest satisfaction.
  • Processes guest departures, including calculating and posting monies, receipts, and guest accounts.
  • Answers inquiries and accepts reservations, both in person and by telephone, using suggestive selling techniques to increase occupancy and revenue.
  • Maintains good customer relations by answering questions and addressing concerns in a timely and knowledgeable manner.
  • Operates the telephone equipment, accepting incoming calls, assisting in-house calls, and scheduling wake-up calls.
  • Controls cash transactions at the front desk and maintains responsibility for transactions during the shift.
  • Maintains a friendly, cheerful, and courteous demeanor at all times.
Requirements
  • High school diploma or equivalent required; one year front desk or two years customer service experience preferred.
  • Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.
  • Must be able to calculate amounts and apply basic addition, subtraction, and multiplication.
What We Offer

We offer a competitive salary, paid vacation, sick leave, and holidays. Additionally, we provide medical, dental, and vision benefits after 60 days of employment. We are an equal opportunity employer and welcome applications from diverse candidates.



  • San Antonio, Texas, United States Red Roof Full time

    Front Desk Rep - Part-TimeJob Category: Inns - Hourly Requisition Number: FRONT02660 Showing 1 location Job DetailsDescriptionWe're seeking a friendly and outgoing individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in...


  • San Antonio, Texas, United States Red Roof Full time

    Front Desk Rep - Part-TimeJob Category: Inns - Hourly Requisition Number: FRONT02660 Showing 1 location Job DetailsDescriptionWe're seeking a friendly and outgoing individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in...


  • San Antonio, Texas, United States Presidian Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Presidian Hospitality. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Service Greet and welcome all guests and...


  • San Antonio, Texas, United States MCR Hotels Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...


  • San Antonio, Texas, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Guest Check-In/Check-Out: Greet and welcome guests, complete...


  • San Antonio, Texas, United States Pyramid Global Hospitality Full time

    Front Desk Agent Job DescriptionAt Pyramid Global Hospitality, we are committed to providing exceptional guest experiences. As a Front Desk Agent, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.Key Responsibilities:Process guest check-ins and check-outs efficiently and courteouslyManage room...


  • San Antonio, Texas, United States White Lodging Full time

    {"title": "Front Desk Agent", "description": "Make a Lasting ImpressionAt White Lodging, we believe that the hospitality industry is all about creating unforgettable experiences for our guests. As a Front Desk Agent, you will have the opportunity to make a lasting impression by providing exceptional service and fostering meaningful connections.Key...


  • San Marcos, Texas, United States Platinum Companies Full time

    Job SummaryWe are seeking a highly skilled and professional Front Desk Representative to join our team at Platinum Companies. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome and acknowledge all guests in...


  • San Antonio, Texas, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Check-In/Check-Out: Process...


  • San Antonio, Texas, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Check-In/Check-Out: Process...


  • San Antonio, Texas, United States Red McCombs Ford Full time

    **Job Summary**Red McCombs Ford is seeking a highly skilled and organized Front Desk Representative to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming calls and visitors, and maintaining a clean and secure reception area.**Key Responsibilities:**Serve Customers: Greet...


  • San Antonio, Texas, United States Westin San Antonio North Full time

    About UsThe Westin San Antonio North is a luxury hotel that offers a unique blend of Texas charm and Southern hospitality. Our hotel is situated in the heart of North San Antonio, providing easy access to the city's top attractions, including the historic Alamo and SeaWorld San Antonio.Job SummaryWe are seeking a highly skilled and customer-focused Front...


  • San Antonio, Texas, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Check-In/Check-Out: Process...


  • San Antonio, Texas, United States Bluegreen Vacations Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Eilan Hotel & Spa in San Antonio, TX. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience.Key...


  • San Antonio, Texas, United States San Antonio Marriott Northwest Full time

    About UsWelcome to the San Antonio Marriott Northwest, a premier destination located in the heart of San Antonio, Texas. Our hotel offers 297 comfortable guest rooms and an expansive 11,417 sq ft of meeting space. We are part of the Pyramid Global Hospitality portfolio, a company that values its employees and is committed to creating exceptional guest...


  • San Antonio, Texas, United States San Antonio Marriott Northwest Full time

    About UsWelcome to the San Antonio Marriott Northwest, a premier destination located in the heart of San Antonio, Texas. Our hotel offers 297 comfortable guest rooms and an expansive 11,417 sq ft of meeting space. We are part of the Pyramid Global Hospitality portfolio, a company that values its employees and is committed to creating exceptional guest...


  • San Antonio, Texas, United States HEI Hotels and Resorts Full time

    About UsAt HEI Hotels and Resorts, we're committed to providing exceptional service and creating unforgettable experiences for our guests. Our luxury hotel in North San Antonio is the perfect blend of Texas charm and modern amenities.Job SummaryWe're seeking a highly skilled and friendly Front Desk Agent to join our team. As a key member of our front office...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    Hotel Front Desk Clerk Job DescriptionWe're seeking a highly skilled and professional Hotel Front Desk Clerk to provide exceptional service to our guests at stayAPT Suites Lackland. As a key member of our team, you will be responsible for delivering a warm and welcoming experience to every guest, ensuring their stay with us is nothing short of excellent.Key...


  • San Antonio, Texas, United States stayAPT Suites Lackland Full time

    Hotel Front Desk Clerk Job DescriptionWe're seeking a highly skilled and professional Hotel Front Desk Clerk to provide exceptional service to our guests at stayAPT Suites Lackland. As a key member of our team, you will be responsible for delivering a warm and welcoming experience to every guest, ensuring their stay with us is nothing short of excellent.Key...


  • San Antonio, Texas, United States Hilton Garden Inn San Antonio Airport Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn San Antonio Airport. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...