Front Desk Representative

22 hours ago


San Antonio, Texas, United States Pyramid Global Hospitality Full time
Front Desk Agent Job Description

At Pyramid Global Hospitality, we are committed to providing exceptional guest experiences. As a Front Desk Agent, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.

Key Responsibilities:
  • Process guest check-ins and check-outs efficiently and courteously
  • Manage room discrepancies and maintain a neat and orderly control desk
  • Provide information and assistance to guests and visitors
  • Exemplify the La Cantera Resort and Spa Culture and promote the resort as a destination and employer of choice
Requirements:
  • High school graduate or equivalent vocational training certificate
  • Basic arithmetic skills
  • Fluency in English, both verbally and non-verbally
  • Maintain confidentiality of guest information and pertinent hotel data
  • Ability to input and access information in the property management system

We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development and wellbeing is reflected in our approach to employee benefits and our dedication to building meaningful relationships. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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