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Hotel Front Desk Representative
2 months ago
We are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn San Antonio Airport. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities:
- Communicate effectively with housekeeping to ensure guest rooms are ready and meet our high standards.
- Manage room bookings, handle inquiries, and resolve guest concerns in a professional and courteous manner.
- Maintain accurate records of guest account information and perform bookkeeping tasks as needed.
- Welcome, register, and check-out guests, providing exceptional service and ensuring a smooth stay.
Requirements:
- 1+ year of experience in the hotel industry or related field.
- High school graduate, GED recipient, or equivalent.
- Strong customer service, interpersonal, and organizational skills.
- Working knowledge of Microsoft Office and reservation management systems.
Why Join Our Team?
At Hilton Garden Inn San Antonio Airport, we value our employees and offer a dynamic work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
