Client Intake Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Jobot Full time
Position Overview:
We are looking for a dedicated and experienced Intake Specialist to join our esteemed legal team. This role is vital in our firm, known for its expertise in personal injury and medical malpractice law.

About Us:
Our firm is a leading player in the legal landscape, focusing on personal injury and medical malpractice cases. We pride ourselves on our ability to secure substantial verdicts and settlements for our clients. Our team comprises highly qualified attorneys with diverse backgrounds, enhancing our capability to tackle complex legal challenges effectively.

Key Responsibilities:
  • Act as the primary point of contact for prospective clients, showcasing professionalism and empathy.
  • Conduct thorough intake interviews to collect essential information regarding potential legal matters.
  • Evaluate the potential of cases and recommend appropriate follow-up actions.
  • Maintain precise and comprehensive records of all client interactions and case details.
  • Collaborate with attorneys and legal personnel to ensure efficient management of intake processes.
  • Deliver exceptional customer service by promptly addressing client inquiries and concerns.

Qualifications:
  • Experience as a nurse paralegal or paralegal, particularly in personal injury and medical malpractice.
  • Outstanding communication skills, with a focus on empathy and professionalism.
  • Strong organizational abilities and attention to detail.
  • Effective time management skills and the ability to prioritize tasks in a dynamic environment.
  • Ability to work independently and as part of a collaborative team.
  • Proficient in managing multiple tasks simultaneously with minimal supervision.

Preferred Skills:
  • Familiarity with legal software and case management systems.
  • Previous experience in a similar role within a law firm focused on personal injury or medical malpractice.

We invite you to consider this opportunity to contribute to our mission of providing justice and support to our clients.

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