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Bilingual Intake Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Lundy Law Full time
Legal Intake Position at Lundy Law

Lundy Law is a reputable law firm dedicated to delivering exceptional legal services to our clients. We are seeking a highly motivated and detail-oriented Bilingual Intake Specialist to join our team in the Personal Injury Practice.

Key Responsibilities:

  • Efficiently manage a high-volume intake system.
  • Respond promptly to all intakes and maintain accurate documentation.
  • Conduct thorough lead screenings and collaborate with the team on special projects.
  • Identify opportunities to enhance the Intake system and work closely with management to implement improvements.

Requirements:

  • Prior experience in legal or call center settings.
  • Proficiency in Microsoft Suite (Word, Excel, Outlook).
  • Fluency in English and Spanish.
  • High School Diploma or equivalent.
  • Managerial experience is preferred, and familiarity with lead/case management software is a plus.

We value diversity in our workplace and offer a range of benefits, including 401(k) matching, health insurance, and life insurance. A hybrid work schedule is available in our office after a training period. If you are a dedicated individual with excellent communication skills, we encourage you to apply.