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Legal Case Intake Associate

2 months ago

Philadelphia, Pennsylvania, United States Jobot Full time
Position Overview:

We are looking for a dedicated Intake Specialist to join our esteemed legal team. This role is vital in ensuring that potential clients receive the attention and support they need as they navigate their legal challenges.

About Us:

Our firm is a leading entity in the legal field, focusing on personal injury and medical malpractice cases. We pride ourselves on our history of achieving substantial settlements and verdicts for our clients. Our team is composed of highly qualified professionals with diverse backgrounds, enabling us to tackle complex legal matters effectively. We are also committed to community service and philanthropy, reflecting our dedication to our clients and society.

Key Responsibilities:
  • Act as the primary point of contact for prospective clients, providing a compassionate and professional first impression.
  • Conduct thorough intake interviews to collect essential information regarding clients' legal situations.
  • Evaluate the potential of cases and recommend appropriate follow-up procedures.
  • Maintain comprehensive and precise records of all client interactions and case details.
  • Collaborate with attorneys and legal personnel to ensure efficient management of intake processes.
  • Deliver exceptional customer service by promptly addressing client questions and concerns.

Qualifications:
  • Experience as a nurse paralegal or paralegal with a focus on personal injury and medical malpractice.
  • Outstanding communication skills, both verbal and written, with an emphasis on empathy and professionalism.
  • Strong organizational abilities and keen attention to detail.
  • Proficient in managing time and prioritizing tasks in a dynamic environment.
  • Able to work independently as well as collaboratively within a team setting.
  • Experience in handling multiple tasks simultaneously with minimal supervision.

Preferred Skills:
  • Knowledge of legal software and case management systems.
  • Prior experience in a similar role within a law firm focused on personal injury or medical malpractice.

Why Join Our Team?
  • Comprehensive healthcare benefits
  • Retirement savings options
  • Generous paid time off
  • Employee assistance programs
  • Tuition reimbursement and professional development opportunities
  • Employee discounts and perks
  • Life insurance and disability coverage