Coordinator for Housing Unit Operations

2 weeks ago

Philadelphia, Pennsylvania, United States Community Legal Services, Inc. Full time
Job Overview

Community Legal Services, Inc. (CLS) is a distinguished non-profit organization dedicated to providing essential civil legal assistance to economically disadvantaged residents of Philadelphia. As a leading provider of such services, CLS is committed to promoting justice and equity for all individuals and communities facing legal challenges.

We are currently seeking an Administrative Coordinator to oversee the daily administrative functions of our Housing Unit, which is expanding its efforts to ensure Right to Counsel for tenants involved in eviction cases. The primary role of the coordinator will include managing intakes, handling incoming communications, and facilitating referrals both internally and with external partners. Additionally, the coordinator will be responsible for scheduling meetings, organizing onboarding and training sessions for new personnel, and addressing various administrative needs to enhance the Housing Unit's service delivery.

Key Responsibilities:Intake Management & Scheduling:
  • Prioritize incoming referrals for intakes, assign daily intake tasks to staff, and monitor intake data and follow-ups.
  • Establish intake and court shift schedules for the unit and maintain a comprehensive calendar for events, work schedules, and important dates.
  • Coordinate referral processes with partner organizations and facilitate regular meetings to ensure a seamless intake experience across tenant advocacy groups.
Client Engagement:
  • Regularly update the website with new information.
  • Assist in creating and formatting informational materials and flyers, ensuring appropriate translations.
  • Distribute weekly communications to tenants regarding their rights.
  • Organize and maintain a schedule of community education events.
  • Support the production of outreach materials for community education initiatives.
  • Deliver outreach resources to courts, city councils, and partner organizations consistently.
Document Management:
  • Support Housing Unit staff in client correspondence.
  • Assist in closing client files post-representation and ensure all documentation is accurately uploaded to the tracking system.
  • Generate regular reports to remind staff of pending representation decisions and compliance deadlines.
Administrative Support:
  • Provide proofreading and editing assistance.
  • Offer backup IT support as needed.
  • Coordinate meeting logistics and take detailed notes.
  • Compile data and prepare reports for quarterly evaluations and various contracts.
  • Manage mail distribution and maintain office supplies.
  • Facilitate onboarding processes for new hires.
  • Organize training sessions for staff and partner agencies on relevant topics.
  • Maintain and organize internal documents on shared drives.
Qualifications:Essential Skills:
  • High school diploma or GED.
  • Proficient typing skills (minimum 55 wpm).
  • Strong organizational and communication abilities.
  • Ability to juggle multiple tasks and meet deadlines.
  • Quick learner with adaptability to dynamic environments.
  • Experience in planning and coordinating community-focused events.
  • Proficient in MS Office Suite and basic office equipment.
  • Interest in housing justice issues.
Preferred Qualifications:
  • At least three years of administrative experience.
  • Fluency in Spanish is a plus.

CLS is an equal opportunity employer and values diversity in its workforce. We encourage individuals from various backgrounds to apply and contribute to our mission of providing equitable legal services.

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