Legal Client Coordinator

2 weeks ago


Philadelphia, Pennsylvania, United States Jobot Full time
Job Overview:
We are in search of a dedicated intake specialist to become a vital part of our team at a distinguished legal practice focusing on personal injury and medical malpractice litigation. The successful candidate will ideally possess a background as a nurse paralegal or paralegal with specialized knowledge in personal injury and medical malpractice cases. As the initial point of contact for prospective clients, the intake specialist holds a significant position within our firm.

Key Responsibilities:
  • Act as the primary contact for potential clients, showcasing empathy and professionalism.
  • Conduct comprehensive intake interviews with prospective clients to collect essential information regarding their legal matters.
  • Evaluate the potential of cases and determine the necessary follow-up actions.
  • Maintain precise and thorough records of all client interactions and case details.
  • Collaborate with attorneys and legal personnel to ensure prompt and efficient management of intake processes.
  • Deliver exceptional customer service by addressing client inquiries and concerns in a timely and effective manner.

Required Skills and Qualifications:
  • Experience as a nurse paralegal or paralegal with a focus on personal injury and medical malpractice.
  • Outstanding phone etiquette and excellent communication skills that reflect empathy and professionalism.
  • Strong organizational abilities with a keen attention to detail.
  • Capability to manage time efficiently and prioritize tasks in a dynamic environment.
  • Aptitude for working both independently and collaboratively within a team setting.
  • Proficiency in managing multiple tasks simultaneously with minimal supervision.

Preferred Qualifications:
  • Familiarity with legal software and case management systems.
  • Prior experience in a similar role within a legal firm specializing in personal injury or medical malpractice.


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