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Caregiver Intake Coordinator

2 months ago

Philadelphia, Pennsylvania, United States All American Home Care Full time

Position Overview
This role involves managing the intake process for caregivers and consumers, ensuring a seamless experience that aligns with the mission of All American Home Care.

Key Responsibilities
- Handle incoming inquiries and gather necessary information from potential clients, entering data into the system accurately.
- Assist caregivers in completing applications, ensuring all essential documentation is collected and verified.
- Maintain communication with clients, families, and caregivers regarding services and any arising issues.
- Collaborate with external agencies to facilitate smooth operations and obtain required information.
- Document changes in client and caregiver status, maintaining up-to-date records.

Qualifications
- High School Diploma or equivalent; an associate degree is preferred.
- A minimum of 2 years of experience in a marketing or intake support role, preferably within the home care sector.
- Strong organizational skills with a keen attention to detail and confidentiality.
- Proficiency in Microsoft Office and experience with data management systems.

Skills Required
- Excellent communication and interpersonal skills.
- Ability to work independently while managing multiple tasks effectively.
- Strong judgment and decision-making capabilities.

Work Environment
- Primarily indoors, with extended periods at a desk.
- Must be able to perform tasks that require close attention to detail and critical thinking.

Physical Requirements
- Ability to sit for extended periods, with occasional walking and standing.
- Proficient use of a computer and other office equipment.

Confidentiality Notice
This position requires access to sensitive company information, and maintaining confidentiality is imperative.