Office Services Supervisor I

4 days ago


Santa Clara, California, United States Department of Industrial Relations Full time

Job Summary

The Office Services Supervisor I is a key member of the Department of Industrial Relations team, responsible for supervising, training, and directing the work of Office Technicians and other clerical employees. This role requires a strong working knowledge of the Electronic Adjudication Management System (EAMS) and the ability to work in a fast-paced office environment.

Key Responsibilities

  • Supervise and train Office Technicians and other clerical employees
  • Plan, organize, and direct the work of the team to ensure efficient and effective operations
  • Develop and implement policies and procedures to improve office efficiency and productivity
  • Collaborate with other departments to achieve team goals and objectives
  • Provide excellent customer service to internal and external stakeholders

Working Conditions

This position is located in a modern office building with natural and artificial lighting, as well as temperature control. The incumbent will work in a cubicle in close proximity to others and will be required to work extensively on computers, scanners, copiers, and other office equipment.

Benefits

The Department of Industrial Relations offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a retirement plan and paid time off. Additionally, employees may be eligible for other benefits, such as life insurance, disability insurance, and employee assistance programs.

Requirements

  • High school diploma or equivalent required
  • 2+ years of experience in office administration or a related field
  • Strong working knowledge of EAMS and office software
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced office environment


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