Beverage Operations Supervisor

2 weeks ago


Santa Clara, California, United States Compass Group USA Full time

Company Overview: Compass Group USA is a leader in providing exceptional food and beverage services across various sectors, including entertainment and sports venues.

Position Title: Beverage Operations Supervisor

Compensation: $25.00 to $27.00 per hour

Application Process: Interested candidates can apply through our streamlined application process.

Role Summary: The Beverage Operations Supervisor is accountable for delivering outstanding service to guests in premium sections of the venue where alcoholic beverages are served. This role involves overseeing the management and execution of the beverage service program during events.

Key Responsibilities:
  • Manage the aesthetics and logistics of the beverage service program.
  • Ensure all staff and vendors are knowledgeable and provide consistent guest service.
  • Coordinate with beverage suppliers and sponsors for event logistics.
  • Build and maintain positive relationships with vendors, sponsors, and guests.
  • Serve as a representative of the brand, upholding high hospitality standards.
  • Possess in-depth knowledge of beverage offerings and presentation.
  • Maintain a clean and organized service area.
  • Respond promptly to guest and vendor inquiries.
Operational Standards:
  • Implement safety and sanitation protocols.
  • Follow responsible alcohol service guidelines.
  • Conduct inventory management as required.
  • Communicate effectively with management regarding any issues.
  • Maintain professionalism in all interactions.
Team Leadership:
  • Supervise beverage staff during events.
  • Foster a collaborative and productive work environment.
  • Address any staff concerns and communicate them to management.
Qualifications:
  • Completion of required alcohol service training.
  • Strong knowledge of wines and beverages; sommelier certification is a plus.
  • Prior experience in a supervisory or beverage-related role is preferred.
  • Ability to lift and transport items up to 40 lbs.
  • Excellent communication skills in English.
  • Proficiency in Microsoft Office and Google Workspace.
Attendance Expectations:
  • Availability to work events as scheduled.
  • Flexibility to work evenings, weekends, and holidays as needed.

Benefits: Compass Group USA offers a range of benefits, including early access to wages, health and wellness programs, and employee assistance resources.



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