Vice President of Resident Experience

4 days ago


Atlanta, Georgia, United States Thrive Senior Living Full time
Job Summary

We are seeking a highly skilled and experienced Vice President of Resident Experience to join our team at Thrive Senior Living. As a key member of our leadership team, you will be responsible for fostering a positive and engaging resident experience that meets the highest standards of quality and care.

Key Responsibilities
  • Develop and implement strategies to enhance resident satisfaction and engagement
  • Collaborate with cross-functional teams to ensure seamless delivery of resident services
  • Monitor and analyze resident feedback to identify areas for improvement
  • Develop and manage budgets to ensure effective resource allocation
  • Ensure compliance with regulatory requirements and industry standards
Requirements
  • Bachelor's or Associate's degree in Nursing from a three or four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience preferred
  • 2-3 years' experience work in an administrator role preferred
  • Excellent people leadership and guest service skills required
  • Acute business acumen, knowledge of development, knowledge of marketing and leadership skills that highlight the ability to influence
  • Excellent written and oral communication skills
  • Innovative and creative self-starter, with the ability to devise solutions to complex problems, and to implement those solutions hands-on
  • Highly organized with the ability to plan for, execute and monitor business performance


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