Administrative Operations Coordinator

2 weeks ago

Tallahassee, United States Catalis Full time
About Us

Catalis stands at the forefront of government Software as a Service (SaaS) and integrated payment solutions, facilitating a diverse array of governmental functions across municipal, county, state, and federal levels. Our cutting-edge services are crafted to optimize workflows, boost productivity, and enhance the provision of public services. At Catalis, we are dedicated to harnessing technology to simplify, expedite, and improve governmental interactions for the community.

Position Overview

We are seeking an Operations Specialist to deliver extensive administrative and clerical assistance throughout all departments at Catalis. This role encompasses a variety of office responsibilities, including managing the front desk, handling phone inquiries, and organizing mail and other correspondence.

Key Responsibilities
  • Provide administrative and clerical assistance to various departments
  • Oversee and maintain the front desk operations
  • Respond to phone calls and inquiries
  • Sort and categorize incoming mail, including faxes and emails
  • Scan and archive all correspondence, both incoming and outgoing
  • Manage outgoing mail processes, including operating the inserting/folding machine and postage meter
  • Handle change of address requests, survivor requests, name changes, and application corrections
  • Perform data entry for checks received via mail
  • Prepare special letter requests and cover letters
  • Order and manage office supplies
  • Maintain kitchen supplies
  • Act as a liaison for various office vendors
  • Forward invoices to the Accounts Payable department
  • Assist in processing items during peak operational periods
Qualifications
  • A high school diploma or equivalent is required
  • Ability to work collaboratively, excellent communication skills, and a self-starter attitude
  • Capability to manage multiple tasks within specified timelines
  • Strong problem-solving abilities
  • Effective oral and written communication skills
  • Demonstrated leadership and analytical capabilities
  • Organizational skills with a methodical approach and sound judgment
  • Exceptional attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
What We Provide
  • A dynamic and supportive work environment within a mission-driven organization
  • Competitive salary and comprehensive benefits package, including health, dental, and vision insurance
  • Paid time off (PTO)
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • 401(k) plan with matching contributions
  • Paid parental leave
  • Employer-paid short-term and long-term disability insurance and group term life insurance
  • Financial and legal assistance through our Employee Assistance Program (EAP)
  • Opportunities for professional growth and career advancement
  • The chance to significantly impact the delivery of government services and the lives of citizens.
Equal Employment Opportunity Statement

We are an equal opportunity employer and value diversity. We are committed to fostering an inclusive environment for all. All candidates will be evaluated based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

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