Lead Executive Administrator

2 weeks ago

New York, New York, United States Gusto Full time
About Gusto

Gusto is a contemporary, online platform dedicated to assisting small enterprises in managing their workforce. In addition to comprehensive payroll services, Gusto provides health benefits, retirement plans, expert human resources, and team management solutions. Currently, Gusto operates in multiple locations and serves over 300,000 businesses across the nation.

Our mission is to foster a work environment that enhances life quality, starting right here at Gusto. We are devoted to cultivating a collaborative and inclusive workplace, both in-person and remotely. Discover more about our Total Rewards philosophy.

About the Role:

The Executive Assistant for Legal & Compliance (L&C) delivers administrative and operational support to key leaders at Gusto. This role will primarily assist 2-3 executives within the L&C Team and contribute to the overall success of the organization through collaboration with essential partners and fellow Executive Operations colleagues. The ideal candidate will bring organization and coordination, manage calendars and meetings, and uplift team spirit through community engagement and events.

We seek an individual who excels in establishing operational efficiency, derives satisfaction from supporting others, and approaches challenges with a solutions-oriented perspective. The Executive Operations Partner for Legal and Compliance should be resourceful, intellectually inquisitive, organized, and a natural networker. The perfect candidate will remain composed under pressure, think critically, pay attention to details, work independently while being open to seeking assistance, and take pride in contributing to a high-performing team.

About the Team:

The Executive Operations Team at Gusto serves as a crucial function that ensures the smooth operation of each department. They collaborate with cross-functional teams by building relationships, effectively communicating information, and identifying solutions to inefficiencies. The Executive Operations Partner for Legal & Compliance will be functionally aligned with the Legal & Compliance Team, possessing the unique opportunity to influence and impact all employees and customers while aiding in the organization’s growth.

Key Responsibilities:
  • Operational Excellence: Develops and maintains operational systems and processes to improve team effectiveness.
  • Calendar Management: Strategically organizes, coordinates, and schedules meetings and events to minimize conflicts and enhance leadership productivity.
  • Meeting Coordination: Collaborates with leaders to establish team rhythms and supports daily meetings through note-taking, presentations, tracking action items, and ensuring progress.
  • Travel Coordination: Arranges and books travel logistics, including flights, accommodations, and transportation.
  • Effective Communicator: Clearly conveys information both verbally and in writing to supported leaders, peers, and cross-functional partners.
  • Event Planning and Community Engagement: Embodies Gusto Values while organizing team off-sites, team-building activities, and fostering connections across the organization.
  • Special Projects and Team Support: Identifies and undertakes specific initiatives to enhance the efficiency and effectiveness of the supported functional team.
  • Relationship Development: Builds rapport with employees across the organization and external vendors, creating meaningful interactions.
  • Confidentiality and Trust: Maintains a high level of confidentiality and discretion regarding sensitive information.
Qualifications:

Experience:
  • 5+ years of direct administrative experience supporting C-Level executives or General Managers, ideally in a large organization.
  • A dedicated Executive Assistant who is passionate about the profession and aims to continue in this role long-term.
  • Proven ability to manage large cross-functional projects and scheduling comprehensively.
  • Experience organizing team events for approximately 30 participants, including executive offsites.
  • Demonstrated capability in coordinating complex travel arrangements.
  • Experience within a Legal & Compliance team is advantageous.
Skills & Attributes:
  • Highly Organized: Ability to prioritize multiple tasks and maintain composure under pressure, transforming chaos into order.
  • Structured Mindset: Developed methods for efficient time management and the ability to articulate this structure.
  • Intellectual Curiosity: A drive to discover new ways to enhance processes and a commitment to lifelong learning.
  • Excellent Communication: Ability to effectively communicate team priorities to others within the organization.
  • Confidentiality: Proven track record of maintaining confidentiality in all business matters.
  • Proficiency with Productivity Tools: Expertise in major productivity suites, particularly Google Apps, and the ability to quickly adapt to new tools.
  • Natural Connector: High emotional intelligence, able to put others at ease and foster relationships.
  • Reputation: Described by others as organized, methodical, detail-oriented, calm under pressure, and a proactive problem-solver.
Gusto is proud to be an equal opportunity employer, committed to diversity and inclusion in the workplace.

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