Healthcare Clinical Services Manager

2 weeks ago

Temecula, California, United States Neighborhood Healthcare Full time
Job Overview

About Neighborhood Healthcare

At Neighborhood Healthcare, we believe that community health encompasses more than just routine checkups and vaccinations. Our mission is to empower individuals with the resources they need to thrive. We envision a community where health and happiness are accessible to all. Our commitment is to provide comprehensive care throughout all stages of life, ensuring that we are there for you at every turn. Since our inception in 1969, we have dedicated ourselves to improving the health and well-being of over 500,000 individuals annually, offering medical, dental, and behavioral health services to those in need.

Position Summary

The Clinical Services Supervisor (CSS) plays a pivotal role in advancing the mission and vision of Neighborhood Healthcare by fostering an environment that prioritizes exceptional patient-centered care and clinical services. This position is responsible for ensuring efficient workflows for clinical personnel by overseeing quality standards and productivity objectives. Additionally, the CSS will facilitate staff development by exemplifying and promoting the core values of the organization. Key responsibilities encompass staff management, clinical administration, and operational oversight.

Key Responsibilities

  • Oversee the scheduling and shift coverage of medical and lab assistants to ensure adequate staffing.
  • Facilitate orientation for new hires and provide ongoing training for clinic personnel, including proficiency assessments.
  • Monitor training compliance for support staff to ensure they meet job requirements and regulatory standards.
  • Assign medical assistants to healthcare providers and care teams based on continuity of care and workload demands.
  • Collaborate with management to prepare agendas for departmental and site meetings.
  • Coordinate logistics for medical staff meetings, including presentations from pharmaceutical representatives.
  • Conduct performance evaluations for direct reports at 90-day and annual intervals.
  • Work with management and HR to provide timely performance feedback and counseling.
  • Ensure lab assistants complete necessary documentation and logs in collaboration with lab management.
  • Monitor the Electronic Medical Records System to ensure accurate documentation of care transformation activities.
  • Match new patients with appropriate providers to enhance continuity of care.
  • Provide guidance on policies, procedures, and funding sources to support staff operations.
  • Assist in developing operational policies and procedures for clinical services.
  • Collaborate with the clinical team to deliver comprehensive healthcare solutions.
  • Oversee the patient satisfaction survey process to ensure appropriate distribution.
  • Manage inventory systems for clinical supplies and equipment as necessary.
  • Enhance patient experience through courteous and accurate service delivery.
  • Share accountability for patient health outcomes by coordinating with care teams.
  • Instill confidence in our care and facilities among patients and stakeholders.

Supervisory Duties

  • Make recommendations regarding hiring, transfers, rewards, disciplinary actions, or terminations.
  • Assess training needs and promote professional development opportunities.
  • Conduct team meetings to enhance communication, address needs, and foster collaboration.
  • Evaluate and develop team performance through competency assessments.
  • Inform the team about organizational initiatives and promote the mission and goals.

Qualifications

  • Associate's degree or equivalent experience is required.
  • Experience in a healthcare setting is preferred.
  • Supervisory experience is preferred.
  • Completion of project Leap is preferred (Internals Only).
  • Bilingual proficiency (English/Spanish or English/Arabic) is preferred based on site needs.

Skills and Abilities

  • Exceptional verbal and written communication skills, including strong composition and proofreading abilities.
  • Ability to interpret various forms of instructions, including written, oral, and diagrammatic.
  • Knowledge and experience in monitoring performance metrics.
  • Capability to function at the highest level according to credentials and competencies.
  • Ability to manage multiple tasks effectively.
  • Strong planning and organizational skills.
  • Ability to work collaboratively as part of a team and independently.
  • Ability to handle confidential information professionally and ethically.

Physical Requirements

  • Ability to lift and carry up to 10 lbs.
  • Ability to stand for extended periods.

Neighborhood Healthcare offers a comprehensive benefits package, including partially company-paid medical, dental, and vision plans, generous vacation time, holidays, sick/personal time, volunteer time off, a 403b retirement plan, and various health and wellness initiatives.

Salary range: $70,000 to $91,000 annually, based on experience. This is an exempt position.

  • RN Home Healthcare Opportunities

    2 days ago

    Temecula, California, United States Maxim Healthcare Services Full time

    Job SummaryMaxim Healthcare Services is seeking a skilled Registered Nurse (RN) or Licensed Practical Nurse (LPN) to join our team of dedicated healthcare professionals. As a private duty nurse, you will provide high-quality patient care in the comfort of their own homes.ResponsibilitiesAssessment and Planning: Utilize the nursing process to assess, plan,...

  • Behavioral Services Program Coordinator

    2 weeks ago

    Temecula, California, United States Maxim Healthcare Services Full time

    Compensation: $28 - $35 per hourThe Behavioral Services Program Coordinator is a qualified professional responsible for delivering clinical oversight and case management to behavior technicians and clients/families under the guidance of a Board Certified Behavior Analyst (BCBA). This role involves providing mid-level supervision as permitted by the payer...

  • Healthcare Technology Management Director

    5 days ago

    Temecula, California, United States Foundations for Living Full time

    About the RoleWe are seeking a highly skilled and experienced Healthcare Technology Management Director to join our team at Foundations for Living. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our healthcare technology management program.ResponsibilitiesDevelop and implement policies and...

  • Radiology Services Supervisor

    2 weeks ago

    Temecula, California, United States Clinical Management Consultants Full time

    Position Overview:A prominent healthcare organization is in search of an experienced Radiology Services Supervisor to lead and enhance imaging operations within their progressive medical facility. This role is pivotal in ensuring that the imaging department functions smoothly while adhering to established operational standards and compliance regulations. Key...

  • Clinical Program Manager

    2 weeks ago

    Temecula, California, United States Center For Discovery Full time

    Join Our Dynamic TeamCenter For Discovery is a prominent provider of behavioral health services, focusing on mental health, eating disorders, and substance use challenges. Our mission is to empower individuals to lead fulfilling lives through comprehensive, evidence-based treatment.Compensation Range: $77,000-95,000 salaryBenefits Offered:401(k) retirement...

  • Virtual Customer Engagement Manager

    2 weeks ago

    Temecula, California, United States Insight Global Full time

    Position OverviewInsight Global is seeking a dedicated Customer Success Manager to enhance our team. This role is primarily focused on fostering strong relationships with clients, ensuring their needs are met through effective communication and presentations.Key ResponsibilitiesEngage with payors, providers, and pharmacies to deliver exceptional customer...

  • Healthcare Support Specialist

    1 week ago

    Temecula, California, United States GLIA HEALTH MANAGEMENT LLC Full time

    Job OverviewGLIA HEALTH MANAGEMENT LLC is a thriving outpatient healthcare facility dedicated to providing exceptional patient services. We are committed to high standards of care and are looking for a dedicated healthcare professional to join our team.Benefits:401(k) with matching contributionsComprehensive dental and health insuranceFlexible work...

  • Healthcare Support Specialist

    2 weeks ago

    Temecula, California, United States GLIA HEALTH MANAGEMENT LLC Full time

    Job OverviewWe are seeking a dedicated Medical Assistant to join our dynamic team at GLIA HEALTH MANAGEMENT LLC. This role is essential in providing high-quality patient care and ensuring the smooth operation of our clinic.Benefits401(k) with matching contributionsComprehensive dental and health insuranceFlexible working hoursPaid time off and...

  • Healthcare Support Specialist

    1 week ago

    Temecula, California, United States GLIA HEALTH MANAGEMENT LLC Full time

    Job OverviewBenefits:401(k) Plan401(k) Matching ContributionsComprehensive Dental CoverageFlexible Work ScheduleHealth Insurance OptionsPaid Time OffProfessional Development OpportunitiesVision CoverageWellness ProgramsAbout GLIA HEALTH MANAGEMENT LLC:GLIA HEALTH MANAGEMENT LLC is a thriving outpatient healthcare facility dedicated to providing exceptional...

  • Clinical Nurse Specialist

    2 weeks ago

    Temecula, California, United States Newport Healthcare Full time

    About Newport Healthcare: Newport Healthcare is a leading nationwide organization in behavioral health, committed to the transformation of young lives through evidence-based practices. We pride ourselves on having the finest team of mental health professionals dedicated to supporting adolescents and young adults. Our focus is on fostering a nurturing...

  • Travel Physical Therapist

    7 days ago

    Temecula, California, United States Seven Healthcare Full time

    Seven Healthcare is seeking a skilled Physical Therapist to join their team for a travel assignment in California.Job Summary:Job Type: TravelSpecialty: Physical TherapistDiscipline: TherapyResponsibilities:Provide high-quality physical therapy services to patientsDevelop and implement individualized treatment plansCollaborate with healthcare teams to ensure...

  • Healthcare Patient Coordinator

    2 weeks ago

    Temecula, California, United States LHH Recruitment Solutions Full time

    Job OverviewPosition: Patient Care CoordinatorLHH Recruitment Solutions is seeking a committed Patient Care Coordinator to become part of our esteemed healthcare organization. This full-time, contract-to-hire role is essential in providing a seamless and positive experience for patients. The ideal candidate will manage various tasks including patient...

  • Case Manager Registered Nurse

    2 days ago

    Temecula, California, United States Universal Health Services Full time

    About Universal Health ServicesOne of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the...

  • Healthcare Marketing Specialist

    2 weeks ago

    Temecula, California, United States Pain Relief Solutions Full time

    Job OverviewSalary: $20/hr plus mileage and incentivesEntry-Level Opportunity: This position is ideal for individuals eager to learn about marketing within the healthcare sector. If you are enthusiastic about joining a dynamic team of healthcare professionals who prioritize both employee well-being and patient care, then Pain Relief Solutions is the right...

  • Chief of Emergency Services

    1 week ago

    Temecula, California, United States Career Match Pro Full time

    Job OverviewCareer Match Pro is collaborating with a prominent healthcare facility in Southern California to identify a Director of Emergency Services. This esteemed institution has been recognized as one of the TOP Workplaces in the region.The health system encompasses multiple acute care hospitals and various non-hospital access points, providing a...

  • Clinical Infusion Specialist

    2 weeks ago

    Temecula, California, United States LivWell Infusions Full time

    Position OverviewThe Clinical Infusion Specialist plays a crucial role in administering biologics, IVIG, and various medications as prescribed by healthcare providers. This position involves closely monitoring patient infusions to ensure optimal experiences and outcomes.In addition to administering treatments, the Clinical Infusion Specialist is responsible...

  • Neurology Program Director for New Residency Program

    3 days ago

    Temecula, California, United States Universal Health Services Full time

    Opportunity OverviewWe are seeking an experienced Neurology Program Director to lead our new residency program at Universal Health Services. This is a unique opportunity to start and grow a brand-new residency program in a dynamic and growing healthcare environment.Key ResponsibilitiesDevelop and implement a comprehensive residency program in...

  • Healthcare Marketing Specialist

    2 weeks ago

    Temecula, California, United States Pain Relief Solutions Full time

    Job OverviewSalary: $20/hr plus mileage and incentivesEntry-Level Marketing OpportunityNo specific experience is necessary. Are you eager to explore the role of a marketer and interested in collaborating with a dynamic group of healthcare professionals? At Pain Relief Solutions, we prioritize our employees as much as we do our patients.Full Job DescriptionWe...

  • Healthcare Scheduling Coordinator

    1 week ago

    Temecula, California, United States Pain Relief Solutions Full time

    Job OverviewSalary: $17-$19 per hourAre you looking for a fulfilling role in a supportive environment? At Pain Relief Solutions, we prioritize both patient care and employee development. This position provides opportunities for professional growth and the chance to be a key player in healthcare delivery.Position SummaryThe full-time Front Office...

  • Healthcare Marketing Specialist

    2 weeks ago

    Temecula, California, United States Pain Relief Solutions Full time

    Job OverviewSalary: $20/hr plus mileage and incentivesEntry-Level Marketing OpportunityNo specific experience is necessary. Are you eager to learn the role of a marketer and interested in becoming part of a dynamic group of healthcare professionals? At Pain Relief Solutions, we prioritize our employees just as much as we do our patients.Full Job OverviewWe...