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Healthcare Support Specialist
2 months ago
Benefits:
- 401(k) Plan
- 401(k) Matching Contributions
- Comprehensive Dental Coverage
- Flexible Work Schedule
- Health Insurance Options
- Paid Time Off
- Professional Development Opportunities
- Vision Coverage
- Wellness Programs
About GLIA HEALTH MANAGEMENT LLC:
GLIA HEALTH MANAGEMENT LLC is a thriving outpatient healthcare facility dedicated to providing exceptional patient care. We accept various insurance plans and are committed to enhancing the health and well-being of our community.
Position Summary:
The Healthcare Support Specialist is responsible for a blend of administrative and clinical responsibilities within our facility. This role involves collaboration with medical personnel under the guidance of a physician or Mid-Level Provider, as well as administrative oversight from the Clinic Manager and Director of Operations. The Healthcare Support Specialist plays a crucial role in ensuring the clinic operates smoothly and efficiently.
Key Responsibilities:
- Understand and operate within the scope of practice for healthcare support roles.
- Manage patient flow in examination rooms, assist in scheduling, and communicate any delays effectively.
- Prepare for patient visits by reviewing medical histories and relevant test results. Maintain accurate patient records in clinic databases.
- Identify patients using two identifiers, conduct intake assessments, and assist providers during consultations.
- Support providers in medical procedures, ensuring necessary insurance authorizations are in place.
- Prepare and administer medications as directed by supervising physicians and provide patient education.
- Conduct minor medical procedures and document them appropriately.
Preferred Qualifications:
- Completion of medical assisting education or related training is highly preferred.
- Experience with electronic health record systems is advantageous.
- Prior experience in a healthcare setting is required.
Employment Conditions:
- Proof of COVID-19 vaccination is required.
Skills and Competencies:
- Self-motivated with a strong desire to learn and grow in the healthcare field.
- Exceptional attention to detail.
- Strong analytical and critical thinking abilities.
- Excellent verbal and written communication skills, with the ability to interact effectively with patients and healthcare providers.
- Ability to prioritize tasks and manage multiple responsibilities efficiently.
- Commitment to fostering an ethical work environment.
- Proficient in computer applications such as Excel and Word, with a willingness to learn new systems.
- Bilingual proficiency in English and Spanish is preferred.
Work Schedule:
- 8-hour shifts
- Monday to Friday
