Sales Account Specialist
2 weeks ago
Position Summary:
The Account Coordinator will play a pivotal role in managing client accounts by providing support to Sales, Customers, and Vendors while adhering to the organizational strategies, objectives, policies, and procedures of KC Fixture & Display, Inc.
Key Responsibilities:
- Deliver exceptional customer service to our partners.
- Organize product samples and presentation materials.
- Assist in crafting and developing sales presentations to facilitate sales and business evaluations with vendors and clients.
- Maintain and update sales reports on a weekly, monthly, and annual basis for vendors and clients.
- Analyze sales and market trends effectively.
- Monitor inventory demand and formulate forecast recommendations to enhance overall inventory performance.
- Collaborate closely with vendors and clients to gather product specifications and images.
- Provide ongoing education for all retail accounts.
- Engage in regular collaboration with the Sales team.
- Support Sales with administrative tasks and coordinate various functions to meet deadlines.
- Create and manage sales orders and shipments between vendors and clients.
- Facilitate new product setups.
- Assist in managing product listings on the company website and other retail platforms.
- Participate in client visits to assess trends, competition, recommendations, and product performance (frequency may vary).
Qualifications and Skills:
- Preferred experience in Account Coordination or Sales.
- Familiarity with NetSuite is advantageous.
- Knowledge of vendor account portals is a plus.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Detail-oriented, action-driven, and solution-focused.
- Able to navigate ambiguity effectively.
- Strong time management capabilities.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to manage multiple projects simultaneously.
- Willingness to learn and take initiative within the role.
- Capable of working independently as well as collaboratively within a team environment.
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