Clinical Support Specialist
1 week ago
We are in search of a personable and enthusiastic Clinical Support Specialist for our state-of-the-art podiatry clinic. Our commitment lies in delivering outstanding foot care services.
Position Overview:
The ideal candidate will possess a positive attitude and a friendly demeanor, providing essential support to our medical team. Exceptional customer service skills are crucial to ensure a welcoming patient experience. We value individuals who are courteous, articulate, empathetic, and organized, with a strong dedication to professional development.
Key Responsibilities:
- Guide patients from the waiting area to examination rooms
- Conduct clinical intake and document it in the electronic health record (EHR) system
- Prepare and assist during examinations, procedures, and treatments
- Administer various treatment procedures under physician supervision
- Sanitize equipment and manage inventory of supplies and medications
- Complete requisition forms and process specimens
- Perform various administrative tasks as assigned
This position is perfect for someone who enjoys both administrative duties and direct patient interaction, ensuring a pleasant clinic experience and accurate information delivery.
Skills and Qualifications:
- Ability to interact respectfully with colleagues, the podiatrist, and patients
- Outstanding customer service and communication abilities
- Strong written and verbal communication skills
- Friendly, compassionate, and positive demeanor both in-person and over the phone
- Capability to manage multiple tasks in a fast-paced environment
- Proficient with technology and computer systems
- Professional appearance is essential
- Commitment to maintaining a customer-service focus
- Attention to detail and excellent organizational skills
- Knowledge of insurance processes and ability to explain services
Qualifications:
1-2 years of relevant medical experience in a similar clinical environment is preferred. We are willing to train the right candidate. Preference will be given to those with prior experience in podiatry settings. Proficiency in an additional language is advantageous.
Availability for a schedule of 9 AM - 7 PM on four weekdays, with alternating Saturdays from 9 AM - 4 PM is required.
Job Type: Permanent, Full-time.
Compensation: $24.00 per hour
Company OverviewOur clinic is equipped with advanced technology and offers the latest procedures in podiatry. Patients benefit from features such as online appointment scheduling, electronic check-in, two-way texting, and a 24/7 online portal.
We take pride in our reputation as a highly-rated practice. Our team is dedicated to providing exceptional care and experiences for all patients from start to finish. A positive attitude and a friendly disposition are essential to thrive in our collaborative environment, which is built on strong company culture and core values.
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