Front Desk Manager
3 days ago
Bella Santé is seeking a highly skilled and motivated Front Desk Supervisor to join our team in Wellesley. As a key member of our spa operations, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk.
Key Responsibilities:
- Manage a small team of Spa Concierges and assist in training new hires
- Oversee daily monetary operations of the spa register
- Create and maintain weekly schedules for Spa Concierges and Spa Attendants
- Assist with daily briefings and act as a resource for all Bella Santé employees
- Manage guest requests, inquiries, and complaints promptly and effectively
Requirements:
- Professional and personable demeanor
- Positive outlook and excellent communication skills
- Punctuality and ability to multitask in a fast-paced environment
- Basic computer skills and attention to detail
- Ability to problem-solve and work independently
What We Offer:
- Competitive pay and benefits package
- Opportunities for career growth and professional development
- Complimentary spa treatments and product discounts
We are committed to creating a positive and supportive work environment that fosters growth and success. If you are a motivated and customer-focused individual who is passionate about the beauty and wellness industry, we encourage you to apply for this exciting opportunity.
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