Salon Reception Specialist
2 months ago
Wellesley, Massachusetts, United States
Fulham Salon Hair Workshop Inc
Full time
Benefits:
Performance-based bonuses
Paid leave
Competitive hourly wages
Opportunities for career advancement
Dynamic and lively work atmosphere
Employee discounts on services and products
Job Overview:
The Front Desk Manager at Fulham Salon Hair Workshop Inc. is the initial point of contact for clients entering the salon.
This role involves managing the daily operations at the front desk and maintaining interactions with clients, stylists, and management on a regular basis.
We are seeking a personable and enthusiastic Front Desk Manager to oversee the reception area of our bustling salon.
In this position, you will be responsible for welcoming clients, checking them in, guiding them to their designated beauty stations, and informing stylists of their arrivals.
Your duties will also include scheduling and confirming appointments through phone and email, handling transactions (both cash and credit), and providing receipts.
Familiarity with salon management software is advantageous, though training will be provided.Key Responsibilities:
Managing daily front desk operations.
Welcoming clients.
Scheduling appointments via phone/email.
Handling transactions.
Opening and closing the salon.
Qualifications:
High school diploma required.
Prior experience in a salon reception role or similar position is a plus.
Understanding of salon services and products is beneficial; training will be provided.
Strong communication skills and the ability to address customer inquiries with professionalism.
Cosmetology certification is preferred but not mandatory.
Proficient in computer use.
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