Patient Access Coordinator

1 week ago


Clayton, North Carolina, United States UNC Health Care Full time
Job Overview

Position Summary

Become a vital part of a diverse organization dedicated to enhancing the health and wellness of the communities we serve.

This role is situated within the Emergency Department and involves working part-time hours during the night shift.

Preferred Qualifications: Familiarity with EPIC systems is highly advantageous.

Role Responsibilities:
This position is tasked with ensuring that patient access procedures are executed in alignment with established protocols and accurately documented in ADT and other clinical information systems. The role is crucial in meeting departmental and organizational goals for process accuracy and efficiency.

Key Duties Include:
- Verifying essential ADT information such as insurance details and patient demographics to guarantee safety and billing accuracy.
- Scheduling initial and follow-up patient appointments as necessary, and managing cancellations effectively.
- Completing and filing all required governmental, regulatory, financial, and contractual documentation in accordance with established procedures.
- Utilizing pricing estimation tools to provide patients with accurate cost estimates during the registration process.
- Achieving departmental targets for upfront collections, including deposits and co-pays.
- Engaging in departmental quality assurance efforts by utilizing system work queues to minimize errors and enhance accuracy.

Additional Information

Education Requirements:
* High School Diploma or GED required.
Experience Requirements:
* A minimum of two (2) years of experience in customer service or clerical roles is required.

Knowledge, Skills, and Abilities:
Strong attention to detail and the ability to work effectively in a fast-paced environment are essential.

Position Details

Employer: UNC Health Care
Entity: Johnston Health
Work Type: Part Time
Standard Weekly Hours: 24.00
Compensation: $25.86 per hour (Hiring Range)

This position is part of UNC Health (Rex Healthcare, Inc., d/b/a UNC Health), a private subsidiary of the UNC Health Care System. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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