Customer Service Specialist

2 weeks ago


Garner, North Carolina, United States Ascendum Machinery Full time
Position Overview

Ascendum Machinery is on the lookout for a talented and knowledgeable Customer Service Specialist to enhance our team.

EMPLOYMENT STATUS: This role is categorized as Non-Exempt in accordance with the Fair Labor Standards Act.

DIVERSITY AND INCLUSION: Ascendum is dedicated to fostering a diverse and inclusive work environment.

KEY RESPONSIBILITIES:

  • Oversee ongoing tasks within the Service Department
  • Maintain accurate shipping and receiving documentation
  • Conduct thorough equipment evaluations
  • Organize and manage branch documentation
  • Monitor scheduled equipment maintenance services
  • Support inventory oversight
  • Facilitate IT service coordination
  • Perform additional responsibilities as required

QUALIFICATIONS:

  • High School Diploma or equivalent educational background
  • Proficiency in Microsoft Office Suite
  • Excellent communication and organizational abilities
  • Strong focus on customer service
  • Willingness to work flexible hours as needed

COMPENSATION AND BENEFITS:

  • Attractive salary with opportunities for advancement
  • Comprehensive benefits package
  • Retirement savings plan with employer contributions
  • Paid time off and recognized holidays
  • Relocation assistance available

Become a part of Ascendum Machinery and contribute to our committed team.



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