Customer Service Specialist
2 weeks ago
Ascendum Machinery is on the lookout for a talented and knowledgeable Customer Service Specialist to enhance our team.
EMPLOYMENT STATUS: This role is categorized as Non-Exempt in accordance with the Fair Labor Standards Act.
DIVERSITY AND INCLUSION: Ascendum is dedicated to fostering a diverse and inclusive work environment.
KEY RESPONSIBILITIES:
- Oversee ongoing tasks within the Service Department
- Maintain accurate shipping and receiving documentation
- Conduct thorough equipment evaluations
- Organize and manage branch documentation
- Monitor scheduled equipment maintenance services
- Support inventory oversight
- Facilitate IT service coordination
- Perform additional responsibilities as required
QUALIFICATIONS:
- High School Diploma or equivalent educational background
- Proficiency in Microsoft Office Suite
- Excellent communication and organizational abilities
- Strong focus on customer service
- Willingness to work flexible hours as needed
COMPENSATION AND BENEFITS:
- Attractive salary with opportunities for advancement
- Comprehensive benefits package
- Retirement savings plan with employer contributions
- Paid time off and recognized holidays
- Relocation assistance available
Become a part of Ascendum Machinery and contribute to our committed team.
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