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Customer Service Sales Representative

2 months ago

Garner, North Carolina, United States Hand and Stone Full time

Benefits:
Performance-based bonuses Competitive salary Employee discounts Opportunities for career growth Training and development

Job Overview:

We are seeking a full-time Sales Associate with outstanding customer service abilities, a willingness to learn, and a knack for sales.

Hand & Stone Massage and Facial Spa is a well-established franchise specializing in massage therapy, skincare treatments, and hair removal services.

With over 500 locations across North America, Hand & Stone is a leader in the membership-based spa services sector.

As a Spa Associate, you play a vital role in ensuring that our clients have an exceptional experience at our spa. Are you known for your energetic personality? Are you a driven individual motivated by success? We will provide you with all the necessary training in the spa industry; all we need is your excellent customer service skills. We understand the importance of a flexible schedule and are committed to accommodating your lifestyle while providing a friendly and stable work environment.

If you are interested in full-time work, that’s fantastic If part-time is more suitable for you, we are happy to discuss how we can meet your needs.

Key Responsibilities:
  • Serve as the welcoming face of the spa
  • Achieve membership sales targets
  • Greet clients warmly
  • Gain comprehensive knowledge of our service offerings (training provided)
  • Deliver exceptional customer service to members and guests, fostering lasting relationships
  • Effectively communicate sales promotions and service options
  • Maintain cleanliness and organization of the spa
  • Exhibit a positive and energetic demeanor
  • Handle phone inquiries, schedule appointments, and manage documentation
  • Multitask and perform various other duties as assigned
What We Offer:
  • Competitive compensation, including hourly wages plus commissions
  • Career advancement opportunities, with potential growth within the location or to other positions
  • Ongoing training to enhance your skills
  • A positive and professional work environment
  • Employee discounts on products, services, and gift cards
Qualifications:
  • Customer service-oriented
  • Eager to learn and grow
  • Motivated to achieve sales goals
  • Able to build strong relationships
  • Strong work ethic

Compensation: $14.00 per hour. At Hand & Stone, we believe in providing opportunities for growth and success.

With over 500 locations open across the U.S., we have positions available for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all career stages.

We focus on creating an experience that exceeds our guests' expectations. We treat every guest and employee with respect, knowing that happy employees lead to happy clients. Become part of our team and experience the difference for yourself.