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Customer Service Associate

2 months ago

Garner, North Carolina, United States Janisa Inc Full time

Position Overview

JANISA Inc. is proud to operate a Teriyaki Madness franchise, specializing in delicious Japanese-style teriyaki dishes and a variety of specialty food and beverage items.

Our Commitment

We aim to deliver a distinctive and enjoyable dining experience, akin to the comfort of home. Our mission is realized through:
1) Offering menu selections made with high-quality ingredients at fair prices, and
2) Prioritizing the well-being of our customers and staff by treating everyone with respect and dignity.

Job Responsibilities

We are currently looking for a Full-Time Customer Service Associate to join our team. In this role, you will be responsible for managing customer orders and serving our flavorful teriyaki dishes.

Key responsibilities include:

  • Processing customer orders efficiently and accurately.
  • Maintaining cleanliness and organization in the service area.
  • Building rapport with customers through exceptional service.
  • Addressing customer inquiries and concerns with professionalism.
  • Collaborating with team members to ensure a smooth operation.

Qualifications

The ideal candidate will possess the following attributes:
- Positive Attitude
- Professional Appearance
- Strong Communication Skills
- Flexibility and Reliability
- Ability to Work in a Fast-Paced Environment
- Willingness to Learn and Adapt

Additional Requirements

  • Experience in food service is advantageous.
  • Basic math skills and cash handling experience are essential.
  • Must be customer service-oriented and able to follow directions.
  • Ability to work long hours while standing is required.

Join us in creating memorable dining experiences for our customers while enjoying a supportive and fun work environment.