Customer Service Sales Representative

2 weeks ago


Garner, North Carolina, United States Hand and Stone Full time

Benefits:
Performance-based bonuses Competitive salary Employee discounts Opportunities for career growth Training and development

Job Overview:

We are seeking a full-time Spa Associate with outstanding customer service abilities, a willingness to learn, and a knack for sales.

As a vital part of our team, you will ensure that every client's experience at our spa is exceptional. Are you known for your energetic personality? Do you have a passion for success? We will provide you with all the necessary training in the spa industry; all we need is your excellent customer service skills.

We understand the importance of a flexible schedule and are committed to accommodating your lifestyle while providing a friendly and stable work environment.

If you are interested in full-time work
  • GREAT If you prefer part-time work
  • GREAT Let us know how we can support you

Key Responsibilities:

  • Serve as the welcoming face of the spa
  • Achieve membership sales targets
  • Greet clients warmly
  • Gain in-depth knowledge of our service offerings (training provided)
  • Deliver excellent customer service to members and guests, fostering lasting relationships
  • Effectively communicate sales, promotions, and service options
  • Maintain cleanliness standards throughout the spa
  • Exude a positive and energetic demeanor
  • Handle phone calls, schedule appointments, and manage documentation
  • Multitask and perform additional duties as assigned

What We Offer:

  • Competitive compensation: hourly wage plus commissions
  • Career advancement opportunities within the location or to other positions
  • Ongoing training and development
  • A positive and professional work environment
  • Employee discounts on products, services, and gift cards

Qualifications:

  • Customer service-oriented
  • Eager to learn and grow
  • Motivated to achieve sales goals
  • Able to build strong relationships
  • Strong work ethic

Compensation: $14.00 per hour. At Hand and Stone, opportunities abound.

With over 500 locations across the U.S., we have positions available for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at various stages of their careers.

We focus on creating experiences that exceed our guests' expectations. We believe that happy employees lead to happy clients. Become part of our team and experience it for yourself.



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