Guest Services Coordinator

7 days ago


Suffolk, Virginia, United States Decoys Seafood Ops LLC Full time
Job Description

Job Title: Host

Company: Decoys Seafood Ops LLC

Job Summary:

We are seeking a highly skilled and experienced Host to join our team at Decoys Seafood Ops LLC. As a Host, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Guest Service: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere.
  • Table Management: Manage the efficient seating of guests, ensuring that tables are allocated based on rotation and server availability.
  • Phone and To-Go Orders: Answer phone calls in a timely manner, take to-go orders, and ring them in accurately.
  • Communication: Maintain open communication with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
  • Cleanliness and Organization: Inspect dining and serving areas to ensure cleanliness and proper setup, and maintain a clean and organized environment.
  • Additional Responsibilities: Inform guests of establishment specialties and features, receive and record guests' dining reservations, and direct guests to coatrooms and waiting areas as needed.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with guests, staff, and management.
  • Attention to Detail: Demonstrate attention to detail, ensuring that all tasks are completed accurately and efficiently.
  • Teamwork: Possess a strong team-oriented mindset, with the ability to work collaboratively with colleagues to achieve common goals.
  • Adaptability: Demonstrate flexibility and adaptability, with the ability to adjust to changing situations and priorities.

What We Offer:

Decoys Seafood Ops LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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