Guest Services Coordinator
7 days ago
Job Title: Host
Company: Decoys Seafood Ops LLC
Job Summary:
We are seeking a highly skilled and experienced Host to join our team at Decoys Seafood Ops LLC. As a Host, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Guest Service: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere.
- Table Management: Manage the efficient seating of guests, ensuring that tables are allocated based on rotation and server availability.
- Phone and To-Go Orders: Answer phone calls in a timely manner, take to-go orders, and ring them in accurately.
- Communication: Maintain open communication with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
- Cleanliness and Organization: Inspect dining and serving areas to ensure cleanliness and proper setup, and maintain a clean and organized environment.
- Additional Responsibilities: Inform guests of establishment specialties and features, receive and record guests' dining reservations, and direct guests to coatrooms and waiting areas as needed.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with guests, staff, and management.
- Attention to Detail: Demonstrate attention to detail, ensuring that all tasks are completed accurately and efficiently.
- Teamwork: Possess a strong team-oriented mindset, with the ability to work collaboratively with colleagues to achieve common goals.
- Adaptability: Demonstrate flexibility and adaptability, with the ability to adjust to changing situations and priorities.
What We Offer:
Decoys Seafood Ops LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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